Billing Issues | Coloma Lotus Propane

Need Help?

As of May 15, AmeriGas has dedicated a team to assist with Coloma Lotus Co-op billing issues.
Check your bill against Co-op pricing to verify pricing / errors.
Email CustomerCare@amerigas.com ; cc: clpropane@gmail.com.
Include "Coloma Lotus Co-Op Billing Issue" in the subject line.
Include name, service address, account # and specific billing issues.
Do not call AmeriGas with billing issues; the phone team is not privy to our contract terms and will not be able to assist.
Give AmeriGas one week to reply. If you cannot get an adequate resolution after following the steps above, repeat the request and mark it urgent.
After 3 attempts with no resolution, email me directly.

Check Your Bill!

Check current/past bills to make sure you’re being billed correctly!
Directions to check real-time pricing are here.
As of 5/28, Co-op rates are $1.69 Res / $1.60 Bus / $2.08 F&F.
If you’ve paid more than our negotiated rate, dispute your bill(s) per the process above.
For reference, note that Co-op pricing has ranged from around $2.60 in January to $2.15 mid April and $1.70 by mid-May.
Fuel Delivery, HazMat, Will-call Fees are waived for Business & Residential members

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